For all your questions, you can reach us on the support line at +90 532 386 69 39!
DISTANCE SALES AGREEMENT
ARTICLE 1
Seller Information
Title: Dharma Tekstil Danışmanlık San. Foreign Trade Ltd. Sti.
Address: Alaçatı Mah. 16071 Sk No:4/1 Cesme/Izmir
Phone: 90 532 3866939
Email address: info@dharmatextile.com
Product Return address: Alaçatı Mah. 16071 Sk No:4/1 Cesme/Izmir
Receiver informations
Name and surname:
Address:
Telephone:
E-mail address:
ARTICLE 2 - SUBJECT
2.1- The subject of this contract is the sale of the goods/services that the BUYER has ordered electronically from the www.dharmatextile.com website belonging to the Seller, which has the qualifications mentioned in the contract and/or the web address, and whose sales price is specified in the contract and/or web address, and regarding the delivery
It is the determination of the rights and obligations of the parties in accordance with the provisions of the Law on the Protection of the Consumer and the Regulation on the Implementation Principles and Procedures of Distance Contracts.
2.2- The BUYER, basic characteristics of the goods/services subject to sale, sales price, payment method, delivery conditions etc. He/she is informed about all preliminary information about the goods/services subject to sale and the right of "withdrawal", confirms this preliminary information electronically and then orders the goods/services, completes the conditions notified to him/her, orders, returns, withdrawal agreements and notifications. accepts and declares that he/she has given his/her consent to the acceptance by reading.
The information on the www.dharmatextile.com site, the contracts between the parties approved by the BUYER, the waybill, cargo delivery receipts and the product invoices subject to the contract are accepted as inseparable annexes of this contract.
2.3- This contract is permanent, periodic or periodic, except for the products explicitly ordered to the SELLER.
does not impose any product delivery obligation. The products sold on the website have been offered to all BUYERS and no privileges have been granted to any of them.
2.4- Product Special Qualifications subject to this contract; Type, Quantity, Brand/Model, Color, Number, Sale Price and Payment Method are as follows.
ARTICLE 3 - DELIVERY OF GOODS/SERVICES, PLACE OF PERFORMANCE AND DELIVERY METHOD OF THE AGREEMENT
The goods/services will be delivered to the BUYER in the order form, if the address is not specified in the order form, at the address specified during registration, to the person residing with him or to the person who has also specified his name at the order stage of the product.
ARTICLE 4 - DELIVERY COSTS AND PERFORMANCE
4.1- All of the delivery/shipping expenses belong to the BUYER. If the seller has expressly declared on the website that the delivery fee of those who shop above the amount declared will be covered by him or that he will deliver free of charge within the campaign, but in this case, the delivery cost belongs to the seller.
delivery; It is done as soon as possible after the product stock is available and the cost of the goods is transferred to the seller's account.
4.2- Payment is a necessary prerequisite for the completion of the order, unless otherwise specified, and the SELLER shall deliver the goods/services within 30 (thirty) days from the payment of the price of the order given by the BUYER, and reserve the right to extend an additional 10 (ten) days with a written notification within this period. . If, for any reason, the cost of goods/services is not paid, is not transferred to the SELLER's account or is canceled in the bank records, or if the payment is canceled by the bank or third parties or the BUYER, the seller is deemed to be freed from the obligation to deliver the goods/services, without prejudice to all legal rights.
ARTICLE 5 - DECLARATIONS AND COMMITMENTS OF BUYER AND SELLER
The BUYER shall inspect the contracted goods/services at the time of delivery, before receiving the goods/services; any dents, broken, torn packaging etc. damaged and defective goods / services will not be received from the cargo company and will be returned. It will be accepted that the goods/services received are undamaged and intact, and that the product or packaging is free of defects. The responsibility of carefully protecting the goods/services after delivery belongs to the BUYER.
If the right of withdrawal is to be used, the goods/services should not be used. The invoice must be returned. In case the bank or financial institution does not pay the cost of the goods/services to the seller due to the unfair or unlawful use of the BUYER's bank card or credit card by unauthorized persons after the delivery of the goods/services, provided that the BUYER is delivered to him/her. is obliged to send the goods/services to the seller within 3 (Three) days. In this case, shipping costs are the responsibility of the buyer. The BUYER, as stated on the Website, reads the preliminary information about the basic characteristics of the product subject to the contract, the sales price including all taxes, the method of payment and the delivery, and that the costs of this will be borne by the BUYER, the time during which the delivery will be made and the full trade name, full address and contact information of the SELLER. declares that it is the owner and gives the necessary confirmation in electronic environment.
The SELLER is not responsible for any direct or indirect damages that may arise due to the use of the Website or mobile application and other data and programs, due to breach of contract, tort, or other reasons.
As a result of breach of contract, tort, negligence or other reasons; does not accept any responsibility for interruption of the transaction, error, negligence, interruption, deletion, loss, delay of the transaction or communication, computer virus, malfunctions in the telecommunication lines, communication error, theft, destruction or unauthorized entry, modification or use of the records.
The SELLER reserves the right to change, reorganize, and stop broadcasting any service, product, terms of use available on the Website and/or Mobile Application and the information presented on the Website and/or Mobile Application without prior notice. Changes take effect on the Website and/or Mobile Application on the date of publication. The Company recommends the BUYER to visit the legal warning page each time they enter the Website and/or Mobile Application. These conditions also apply to other linked websites.
The Website and Mobile Application may contain links or references to other websites that are not under the control of the SELLER. The SELLER is not responsible for the content of these sites or any other links they contain.
The SELLER, the general appearance and design of the Website and Mobile Application, and all information, pictures, all kinds of brands, Website domain names, logos, icons, demonstrative, written, electronic, graphic or machine-readable forms on the Website and Mobile Application. is the owner or licensee of all materials (“Materials”) and related intellectual and industrial property rights, including the technical data, computer software, applied sales system, business method and business model, and the Materials are under legal protection.
any Material on the Website and/or Mobile Application; It cannot be changed, copied, reproduced, translated into another language, republished, uploaded to another computer, posted, transmitted, presented or distributed, including code and software, without prior permission and without reference. The whole or part of the Website and/or Mobile Application cannot be used on another website or mobile application without permission. In case of detection of any situation to the contrary, all other rights of the SELLER regarding civil and criminal liability, which are not expressly stated here, are reserved.
The personal information of the BUYER can only be disclosed to official authorities if this information is duly requested by the official authorities and in cases where it is obliged to make a statement to the official authorities in accordance with the provisions of the applicable mandatory legislation.
If the contractual goods/services are to be delivered to a person/organization other than the BUYER, the seller cannot be held responsible if the person/organization to be delivered does not accept the delivery.
If the Seller thinks that the performance of the goods/services has become impossible, it shall notify the BUYER before the performance period of the contract expires. The paid price and documents, if any, are returned.
If the products are damaged by the BUYER's fault, intention or negligence or for reasons not attributable to the SELLER, the seller is not obliged to return or replace the product.
If for any reason the cost of the goods needs to be returned, the amount to be paid cannot exceed the invoice amount. Price changes and discounts in discounts, promotions, campaign periods are entirely under the SELLER's authority, and the prices of the purchased products are lowered or lowered at any subsequent date, any promotions, campaigns, discounts, discounts or promotions and similar reasons. Providing extra advantages to third parties cannot be accepted as a reason for product return, the BUYER cannot benefit from any right that has not been announced and applied as valid on the date of receipt of the product at a later date.
The product subject to the contract is delivered by the SELLER's contracted courier company to the BUYER or the person/organization at the address indicated within the period specified in the preliminary information on the Website, depending on the distance of the BUYER's residence for each product, provided that it does not exceed 30 days from the date of order. .
If the product(s) subject to the contract will be delivered to a person/organization other than the BUYER, the SELLER cannot be held responsible for the person/organization to be delivered not accepting the delivery and for any damages that may arise from this.
The SELLER cannot be held responsible for any damages that may arise due to the errors and omissions of the cargo company responsible for the shipping process during the delivery of the product(s) to the BUYER and/or their failure to deliver them to the BUYER.
The SELLER is responsible for the delivery of the contracted product(s) intact, complete, in accordance with the qualifications specified in the order, and with warranty documents and user manuals, if any.
If the SELLER cannot fulfill its contractual obligations in the event that the fulfillment of the product or service subject to the order becomes impossible, it shall notify the BUYER before the contractual performance obligation expires and may supply the BUYER with a different product of equal quality and price if it is in stock.
Regarding the unfair or unlawful use of the BUYER's credit card, debit card, debit card and other payment systems offered on the Website and Mobile Application by unauthorized persons after the delivery of the product(s), not due to the BUYER's fault. If the bank or financial institution does not pay the price of the product to the SELLER, it is obligatory for the BUYER to return the relevant product to the SELLER within 3 (three) days, provided that it has been delivered to him. Otherwise, the BUYER accepts and undertakes that any legal action will be taken against him.
In the event that the product or service purchased by the BUYER is not in the stocks of the supplier company from which the SELLER receives service and there is no equivalent product of equal quality and price, the SELLER reserves the right to return the price paid by the BUYER.
In the payments made by the BUYER with a credit card, the amount of the product(s) will be determined by the BUYER for the cancellation of the order.
It is returned to the relevant bank within 14 (fourteen) days after receipt. Since the reflection of this amount on the BUYER's accounts after the return to the bank is completely related to the bank transaction process, the BUYER will not be able to intervene in any way for the possible delays and it may take an average of 2 to 3 weeks for the amount returned by the SELLER to the credit card to be reflected to the BUYER's account by the bank. accepts.
The SELLER reserves the right to cancel purchases that exceed the BUYER's needs through the Website. In case the purchases exceed 3 (three) products in wholesale purchases that exceed the BUYER's needs, the SELLER reserves the right to cancel the order completely or to send only 3 (three) products remaining within the retail purchase limit.
In the event that the transaction regarding the relevant amount in the purchases made by the BUYER with a credit card cannot be carried out due to 3 (three) incorrect password entries, the SELLER has the right to request all kinds of information and documents, including visual tools, from the BUYER to confirm the identity and credit card information. . In the event that this information and documents are not provided by the BUYER, provided incompletely, or the information and documents provided and the order information do not match, the SELLER has the right to cancel the relevant order immediately and without any liability and compensation.
In case the product prices are written far below the market price at a level that can be understood by the average person as a clear error, all orders placed according to this incorrect price have the right to be canceled by the SELLER. The BUYER accepts and declares that he will not make any rights or claims due to an obvious mistake in such a case.
The BUYER accepts the situations where the SELLER cannot make installments according to the provisions of the Regulation.
ARTICLE 6 - FEATURES OF THE GOOD/SERVICE SUBJECT TO THE AGREEMENT
Type and type of goods/services, quantity, brand/model, color and sales price including all taxes
It is as stated in the information on the goods/service promotion page on the website www.dharmatextile.com and on the invoice, which is considered an integral part of this contract.
ARTICLE 7 - PRICE OF GOODS/SERVICES
7.1- The cash price of the goods/services are the forward and cash prices given in the promotion of the product on the website, and these prices also include VAT. But shipping fee will be added. Payment will be made by Credit card, Debit Card or money order/EFT.
7.2- In case of default of the BUYER in payment, default interest is applied in accordance with the provisions of the relevant Law. For payments made by credit card or on credit, the BUYER is responsible to the bank where he works, in accordance with the existing agreements between the Bank and the BUYER and the relevant legal legislation.
7.3- In case the goods are purchased in installments or on a deferred payment, the down payment amount of the goods/services is clearly stated in the order form on the product page on the website, and this price will also be included in the invoice sent to the customer with the product. The BUYER may only purchase installments and/or forward sales. The SELLER knows that it is known that it is made by credit card, The maturity and number of installments are clearly stated on the web address, apart from this number of maturity, the agreements between the Bank to which the credit card is given and the BUYER, the restrictions in the relevant legal regulations, and the payment and installment facilities made by the Bank to the SELLER. It accepts, declares and undertakes that it does not affect the Bank and the BUYER.
7.4- If the BUYER is shopping with a credit card and in installments, the installment form chosen from the site is valid. In installment transactions, the relevant provisions of the contract signed between the BUYER and the cardholder bank are valid. The credit card payment date is determined by the contract between the bank and the BUYER. The BUYER can also track the number of installments and payments from the bank statement sent by the bank. The Seller will not be held responsible for the disputes between the BUYER and the Bank, and the BUYER will be responsible for any damages.
ARTICLE 8 - RIGHT OF WITHDRAWAL
The BUYER, within 14 (fourteen) days, without giving any reason and without paying any penalty.
has the right to withdraw from the contract. The period of the right of withdrawal, in contracts related to the performance of service, the day the contract is established; In contracts for the delivery of goods, it starts on the day the consumer or the third party determined by the consumer receives the goods. However, the consumer may also use the right of withdrawal within the period from the conclusion of the contract to the delivery of the goods.
In determining the period of the right of withdrawal; For goods that are subject to a single order and delivered separately,
The day when the consumer or the third party determined by the consumer receives the last item, In the case of goods consisting of more than one piece, the day when the consumer or the third person determined by the consumer receives the last item,
In contracts where the goods are delivered regularly for a certain period of time, the day on which the consumer or the third party determined by the consumer receives the first goods is taken as a basis. The delivery of the goods by the seller to the carrier is not considered as delivery to the consumer. In contracts where the delivery of goods and the performance of services are made together, the provisions of the right of withdrawal regarding the delivery of goods are applied.
In case the right of withdrawal is exercised, the returned products must be returned with the courier company agreed by the SELLER and announced to its customers on the website. The costs arising from the use of the right of withdrawal belong to the SELLER in case the product(s) are returned with the SELLER's contracted cargo company. If the product returned for any reason within the period is not sent with the courier company agreed by the SELLER and notified to the BUYER, the shipping cost will be borne by the BUYER.
In order to exercise the right of withdrawal, the SELLER must be notified by fax, telephone or e-mail within 14 (fourteen) days, and the product must be suitable for the use of the right of withdrawal within the framework of the provisions of Article 6 and can be offered for resale by the SELLER. In case this right is exercised), the invoice of the product delivered to the third party or the BUYER, (the corporate invoice for the product to be returned has been issued, it must be sent together with the return invoice issued by the institution when returning the product. Order returns whose invoices are issued on behalf of the institutions cannot be completed unless a RETURN INVOICE is issued. ),
Within 10 (ten) days from the notification of the right of withdrawal, the products to be returned must be delivered to the SELLER's product return address specified in the first article, complete and undamaged, together with the box, packaging, standard accessories, if any.
The SELLER shall return all payments made within the scope of the product to the BUYER within 14 (fourteen) days from the date on which the BUYER's right of withdrawal notification is received. When returning the product to the SELLER, the original invoice submitted to the BUYER during the delivery of the product (in order to ensure consistency in the accounting records) must also be returned. On the invoice to be returned with the product, the phrase "return invoice" will be written and signed by the BUYER. If the invoice is not sent to the SELLER together with the product or within 5 (five) days from the delivery of the product at the latest, no refund will be made and the product will be sent back to the BUYER with a counter payment.
ARTICLE 9 - GOODS/SERVICES THAT CANNOT BE USED WITH THE RIGHT OF WITHDRAWAL
Cannot exercise the right of withdrawal within the scope of the products specified in the Distance Contracts Regulation:
a) Products related to goods or services whose prices change depending on the fluctuations in the financial markets and which are not under the control of the SELLER or the provider.
b) Products related to the goods prepared in line with the wishes or personal needs of the BUYER.
c) Products related to the delivery of goods that can spoil quickly or whose expiration date may pass.
ç) From the goods whose protective elements such as packaging, tape, seal, package have been opened after delivery; Products related to the delivery of those whose return is not suitable in terms of health and hygiene.
d) Goods that are mixed with other products after delivery and cannot be separated due to their nature.
related contracts.
e) Products related to books, digital content and computer consumables offered in the material environment if the protective elements such as packaging, tape, seal, package have been opened after the delivery of the goods.
f) Products related to the delivery of periodicals such as newspapers and magazines, excluding those provided under the subscription agreement.
g) Products related to accommodation, transportation of goods, car rental, food and beverage supply, and leisure time for entertainment or rest, which must be done on a certain date or period.
i) Services performed instantly in electronic environment or products related to intangible goods delivered instantly to the BUYER.
h) Products related to the services that are started to be performed with the approval of the BUYER, before the expiry of the right of withdrawal.
ARTICLE 10 - STATUS OF DEFAULT AND LEGAL CONSEQUENCES
In the event that the BUYER defaults on his credit card transactions, the cardholder will pay interest within the framework of the credit card agreement made with him by the bank and be liable to the bank.
In this case, the relevant bank may take legal action; may claim the costs and attorney's fees to arise from the BUYER, and in any case, in the event that the BUYER defaults due to its debt, the BUYER agrees to pay the damages and losses incurred by the seller due to the delayed performance of the debt.
ARTICLE 11 – AGREEMENT SIGNING DATE
These two copies of the contract, which were previously signed by the Seller, were signed and accepted by the BUYER on the product order date. A copy of the contract and the Information form, which is prepared in accordance with the Law on the Protection of the BUYER and the REGULATIONS ON DISTANCE CONTRACTS, and also located on the SELLER Web address, will be sent to the BUYER's e-mail address or together with the product to the BUYER. The approval of the contract and the preliminary information form in electronic environment means the acceptance of its content in accordance with the relevant legal regulations, and the approval date will be considered as the signature/acceptance date of the contract. The parties accept and declare that the fact that the contract and the Pre-information forum have been placed on the web address have been accepted/approved by the Seller, and the conclusion of the order and the payment of the price by the BUYER mean that the contract and the Pre-information form have been accepted/approved by the BUYER. The BUYER acknowledges and declares that he knows that due to the nature of the website, orders cannot be placed without approval of the contract, and that the approval date of this contract is the same as the order date.
ARTICLE 12 - AUTHORIZED COURTS
Consumer; Complaints and objections can be made to the Provincial and District Arbitration Committee for Consumer Problems or to the Consumer Court in the place where the consumer buys the goods or services or where he or she resides, within the monetary limits determined by the Ministry of Customs and Trade in December every year.
ARTICLE 13- If any article or sentence in this contract is invalid, the validity of the other provisions will continue.
DELIVERY AND RETURN
Your order is delivered to the cargo company to be sent to the address you requested within 3 working days after it is confirmed.
Delivery time and conditions may vary in cases caused by the buyer (not being at the address, not having an authorized person to take delivery, moving the buyer from the address, etc.). The tracking process will start when your order is shipped. You can access the cargo tracking number required to track your order by clicking on your relevant order in the "My Orders" section under the My Account menu heading. You can receive your order from the courier against signature by presenting a picture ID.
Please open the cargo box when receiving your product and make sure that its contents are complete and undamaged. In case of any mishap, send the product back with a report to the cargo officer.
In case of need, you can get support from our Customer Services by calling 0532 3866939.
If you are not present at the address at the time of delivery, your order will be delivered to the person at the delivery address after its picture ID is checked and its signature is received.
If no one is at the address at the time of delivery, the cargo company officer will leave you a news note. A second call will be made to the same address as of the business day following the release of the news note. Delivery will be made within 2 days after calling the Customer Service of the Cargo company and informing the time zone where you can receive your order at home. It is not replaced the person taking the order after give an order.
CARGO PROCESS
In delivery to the address, all cargoes are delivered to you via Yurtiçi Kargo.
In order to make your delivery accurate and easy, your address information (address, street, neighborhood,
street) must be filled in completely.
The tracking process will start when your order is shipped. The cargo tracking number will be sent to the e-mail address you have provided.
RIGHT OF WITHDRAWAL:
BUYER; Within 14 (fourteen) days from the date of delivery of the purchased product to himself or to the person/organization at the address indicated, he can use his right to withdraw from the contract by rejecting the goods without taking any legal or criminal responsibility and without giving any reason, provided that he notifies the SELLER via the contact information below.
If the buyer has purchased a service, this 14-day period starts from the date of signing the contract. Before the expiry of the right of withdrawal, the right of withdrawal cannot be exercised in the service contracts where the performance of the service has started with the approval of the consumer.
The costs arising from the use of the right of withdrawal belong to the SELLER.
In order to exercise the right of withdrawal, the SELLER must be notified in writing by registered mail, fax or e-mail within 14 (fourteen) days and the product has not been used within the framework of the provisions of the "Products for which the Right of Withdrawal cannot be exercised" in this contract.
If the buyer has purchased a service, this 14-day period starts from the date of signing the contract. Before the expiry of the right of withdrawal, the right of withdrawal cannot be exercised in the service contracts where the performance of the service has started with the approval of the consumer. The costs arising from the use of the right of withdrawal belong to the SELLER.
In order to exercise the right of withdrawal, the SELLER must be notified in writing by registered mail, fax or e-mail within 14 (fourteen) days and the product has not been used within the framework of the provisions of the "Products for which the Right of Withdrawal cannot be exercised" in this contract.
The invoice of the product delivered to the 3rd person or the BUYER, (If the invoice of the product to be returned is corporate, it must be sent with the return invoice issued by the institution when returning it. Order returns whose invoices are issued on behalf of the institutions cannot be completed unless a RETURN INVOICE is issued.)
Return form, The products to be returned must be delivered complete and undamaged, together with the box, packaging, standard accessories, if any.
RETURN TERMS:
The SELLER is obliged to return the total price and the documents that put the BUYER under debt to the BUYER within 10 days at the latest from the receipt of the withdrawal notification and to return the goods within 20 days.
If there is a decrease in the value of the goods due to the BUYER's fault or if the return becomes impossible, the BUYER is obliged to compensate the SELLER's losses at the rate of the BUYER's fault. However, the BUYER is not responsible for the changes and deteriorations that occur due to the proper use of the goods or products within the period of the right of withdrawal.
In case of falling below the campaign limit amount set by the SELLER due to the exercise of the right of withdrawal, the discount amount used within the scope of the campaign will be cancelled.
PRODUCTS THAT CANNOT BE USED WITH THE RIGHT OF WITHDRAWAL:
Underwear, swimwear and bikini bottoms, make-up materials, disposable products, goods that are in danger of spoiling quickly or that are likely to expire, which are prepared in line with the BUYER's request or clearly personal needs and are not suitable for return, are delivered to the BUYER. Products that are not suitable for return in terms of health and hygiene if their packaging is opened by the BUYER after delivery, products that are mixed with other products after delivery and cannot be separated due to their nature, Goods related to periodicals such as newspapers and magazines, except those provided under the subscription agreement, Instant performance in electronic environment As per the Regulation, it is not possible to return the services provided or the intangible goods delivered to the consumer immediately, as well as audio or video recordings, books, digital content, software programs, data recording and data storage devices, computer consumables, if the package has been opened by the BUYER. In addition, before the expiry of the right of withdrawal, it is not possible to exercise the right of withdrawal regarding the services that have been started with the approval of the consumer, in accordance with the Regulation.
In order to return cosmetics and personal care products, underwear products, swimwear, bikinis, books, reproducible software and programs, DVD, VCD, CD and cassettes and stationery consumables (toner, cartridge, ribbon, etc.), their packages are unopened, untested, intact. and they must be unused.
OUR PRIVACY POLICY
Our company may collect personal data for various purposes. How and in what way the collected personal data is collected, how and how this data is protected is stated below.
By filling out various forms and questionnaires on our website, some personal information (such as name-surname, company information, telephone, address or e-mail addresses) of the members is collected by our company due to the nature of the business.
Our company may send campaign information, information about new products, promotional offers to its customers and members in certain periods. Our members can make all kinds of choices about whether or not to receive such information while becoming a member, then this selection can be changed in the account information section after logging in as a member, or they can make a notification with the link in the information message they receive.
During the approval process carried out through our store or by e-mail, personal information transmitted to our store electronically by our members will not be disclosed to third parties, except for the purposes and scope determined by the "User Agreement" we have made with our Members.
Our company records and uses the IP address of its members in order to identify system-related problems and quickly resolve any problems or disputes that may arise regarding the service provided. IP addresses can also be used to identify users in a general way and to gather comprehensive demographic information.
Our company may use the requested information for direct marketing purposes, either by itself or by the people it cooperates with, except for the purposes and scope determined by the Membership Agreement. Personal information can also be used to contact the user when necessary. Information requested by our company or information provided by the user or information about transactions made on our website; It can be used in various statistical evaluations, database creation and market research without disclosing the identity of our members, even outside the purposes and scope determined by the "Membership Agreement" by our company and its collaborators.
Our company, to keep confidential information strictly private and confidential, to consider it a confidentiality obligation, to ensure and maintain confidentiality, to take all necessary measures and to take all necessary care to prevent all or any part of confidential information from entering the public domain or unauthorized use or disclosure to a third party. commits to show
CREDIT CARD SECURITY
Our company prioritizes the security of credit card holders who shop at our shopping sites. Your credit card information is not stored in any way our system.
When you enter the transaction process, there are two things you need to pay attention to to understand that you are on a secure site. One of them is a key or lock icon on the bottom line of your browser. This indicates that you are on a secure website and all your information is encrypted and protected. This information is only used depending on the sales process and in the direction of your instructions. The information about the credit card used during shopping is encrypted with 128-bit SSL (Secure Sockets Layer) protocol, independent of our shopping sites, and sent to the relevant bank for questioning. If the card availability is approved can be sustained for shopping. Since no information about the card can be viewed and recorded by us, third parties are prevented from obtaining this information under any circumstances.
The reliability of payment/invoice/delivery address information of orders placed online by credit card is audited by our company against Credit Card Fraud. Therefore, the accuracy of financial and address/telephone information must first be confirmed in order for customers who order from our shopping sites for the first time to arrive at the procurement and delivery stage. In order to control this information, if necessary, the customer who has the credit card or the relevant bank is contacted.
Only you can access and change all the information you provide while becoming a member. If you protect your member login information securely, it is not possible for others to access and change information about you. For this purpose, it is acted within the 128-bit SSL security area during membership transactions. This system is an international encryption standard that cannot be cracked.
Internet shopping sites with an information line or customer service service and where full address and telephone information are specified are more preferred today. In this way, you can get detailed information about all the issues that come to your mind, and you can get healthier information about the reliability of the company that provides online shopping service.
Note: We recommend paying attention to the full address and telephone number of the company on internet shopping sites.
MAIL ORDER CREDIT CARD INFORMATION SECURITY
Your identity and credit card information, which you will send to us by credit card mail-order method, will be kept by our company according to the principle of confidentiality. This information is kept for 60 days against possible credit card withdrawal objections with the bank and then destroyed. If any amount is withdrawn from your card, other than the mail-order form approved by you, which you will send to us in return for the price of the products you ordered, you can naturally object to the bank and it does not pose a risk as you can prevent the payment of this amount.
THIRD PARTY WEBSITES AND APPS
Our store, may link to other sites within the website. Our company does not bear any responsibility for the privacy practices and contents of the sites accessed through these links. Advertisements published on the website of our company are distributed to our users through our advertising partners. The Privacy Policy Principles in this agreement are only for the use of our Store and do not cover third party websites.
EXCEPTIONAL CIRCUMSTANCES
In the limited cases specified below, our company may disclose the information of users to third parties, except for the provisions of this "Privacy Policy". These cases are limited in number;
1. To comply with the obligations imposed by the laws, decrees, regulations, etc., issued by the competent legal authority and in force;
2. In order to fulfill the requirements of the "Membership Agreement" and other agreements concluded by our store with users and to put them into practice;
3. Requesting information about users for the purpose of conducting an investigation or investigation duly carried out by the authorized administrative and judicial authority;
4. It is necessary to provide information in order to protect the rights or security of users.
EMAIL SECURITY
Never write down your credit card number or passwords in the e-mails you send to our store's Customer Service regarding any of your orders. Information contained in e-mails can be viewed by third parties. Our company cannot guarantee the security of the information transferred from your e-mails under any circumstances.
BROWSER COOKIES
Our company can obtain information about the users visiting our store and the use of the website by using a technical communication file (Cookie). The technical communication files mentioned are small text files that a website sends to the user's browser to be stored in the main memory. The technical communication file facilitates the use of the Internet by storing status and preferences about the site.
technical communication file, To obtain statistical information about how many people visit the site, for what purpose, how many times a person visits the site, and how long they stay on the site, and from user pages specially designed for users. It helps to dynamically generate advertisements and content. The technical communication file is not designed to retrieve data or any other personal information from the main memory or your e-mail. Most of the browsers are initially designed to accept the technical communication file, but users can change the settings so that the technical communication file does not arrive or a warning is given when the technical communication file is sent.
Our company can change the provisions of this "Privacy Policy" at any time by posting it on the site or by sending an e-mail to users or publishing it on its site. If the terms of the Privacy Policy are changed, they will take effect on the date of publication.
You can send an e-mail to info@dharmatextile.com for any questions and suggestions regarding our privacy policy. You can reach our company's contact information below.
Company Name: DHARMA TEKSTIL DANISMANLIK SAN. FOREIGN TRADE LLC.
Address: Alaçatı Mh. 16071 St. 4/1 Cesme/Izmir
Email: info@dharmatextile.com
Tel: 90532 3866939